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A client may NO SHOW or LAST MINUTE CANCEL (less than a 24hr notice of there appointment time) their appointment with our salon professionals 1 time.

If a client is a NO SHOW or LAST MINUTE CANCEL beyond the 1st time, we will charge 50% of the scheduled service.

If a client is a NO SHOW or LAST MINUTE CANCEL 3 times, we will respectfully ask that they begin a relationship with another salon company.